Terms and Conditions

1.1 Bookings are valid after: 
a) The booking form has been completed and signed and received by the Lettor and
b) The appropriate deposit has been paid and
c) The booking has been confirmed in writing by the Lettor to the Client.

1.2 The person, who signs the Booking Form certifies that he or she is authorised to agree the Booking Terms and Conditions on behalf of all persons included on the Booking Form, including those substituted or added at a later date. The signatory must be a member of the party occupying the property and must be 21 years or over.

1.3 A security deposit of £250 ($400) must accompany bookings. Full payment is required 8 weeks prior to the commencement of the holiday. The Security Deposit will normally be returned to the Client 21 days after the completion of the holiday. This is subject to all key(s) being returned, no damage, loss, or other incurred charges reported by the Lettor’s Management Company or any other sources. A charge will be levied for any non-emergency “out-of-hours” call-outs, or any other breaches to these Booking Terms and Conditions (this may result in your security deposit not being refunded so as to cover costs incurred).

1.4 If the Client wishes to change or cancel the booking he should advise the Lettor immediately by telephone followed by confirmatory letter. The Lettor shall be entitled to retain all payments already made and to recover, if not already paid, the balance of the hiring charge as follows:
30 - 60 days notice: 50% of the rental charge. Less than 30 days notice: 100% of the rental charge.* Booking changes may be subject to an administration charge.

1.5 In the unlikely event that circumstances beyond the Lettor’s control necessitate the cancellation of the rental arrangement, the Lettor reserves the right to cancel any bookings at any time and will only be liable to refund monies already paid by the Client. Furthermore, the Lettor cannot guarantee that all the facilities described in their brochure will be available.although every attempt will be made to do so.

1.6 The Client agrees: 
a) To pay the full cost of any breakages, losses or damage to the property (the Lettor’s Management Company will be sole arbitrators on cause of damage or loss). Please note that if breakages, damage or losses are not replaced or rectified, then the security deposit will be witheld to cover the incurred costs.
b) To take good care of the property, utilising the alarm system whenever the property is vacated and leaving the property in a clean and tidy condition at the end of the holiday. The cost of your holiday includes a 4 hour clean (excluding bookings of less than 2 weeks). Anything over and above this 4 hour clean can be liable to a charge or withholding of security deposit.
c) To report any damage or loss within 24 hours of arrival to Florida Leisure (the Lettor’s Management Company in Florida). Please note that this does not exclude your liability to replace broken items or correct any damage (again this can result in your security deposit being witheld).
d) To permit the Lettor or their Agents reasonable access to the property to carry out any maintenance if necessary.
e) Not to sublet or share the property except with persons nominated on the Booking Form.
f) To advise and agree with the Lettor any changes to the details listed on the Booking Form, prior to arrival at the villa, all guests must be registered.
g) To not allow any firearms or weapons, of any description, to be brought onto the property.
Failure to comply with these procedures will invalidate any complaint.

1.7 No liability is accepted by the Lettor for loss of main services or failure of appliances, nor for the consequences of the actions or omissions of persons who may control supply of mains service, nor any actions taken in the vicinity of the property by any authority over which there is no control by the Lettor. Furthermore, it is possible that some construction work may take place in the area. The Client should establish the status of the development prior to booking.

1.8 The property is available after 4.00 p.m. on the day of arrival and must be vacated by 10.00 a.m. on the day of departure.

1.9 The Lettor does not accept any liability for injury, damage or loss caused by any reason or for any claim made as a result of this booking and/or the subsequent holiday. The Client is responsible for taking out an adequate insurance policy(ies) to cover all risks. This waiver is also applicable to people visiting the property as guests of the Client(s).

1.10 The Lettor does not accept any liability for injury, damage or loss caused, or for any such claim by a third party as a consequence of actions by the Client(s) and other people occupying the property during the period of the let.

1.11 The rental home has a private swimming pool that is heatable. If required, there is an additional fee of £84 ($140) per week. Clients use the swimming pool at their own risk. They should always observe the safety rules listed in the Information and Safety Book held in the home. When pool heating is requested, the pool thermostat is turned on 2 days prior to your arrival. However, the temperature is subject to weather conditions and personal preference and therefore cannot always be guaranteed, so please contact our Management Company should you require an adjustment. Please note, Florida Law requires there to be an alarm on the patio door leading to the pool. PLEASE DO NOT TAMPER WITH THIS ALARM. IT IS A FEDERAL OFFENCE WHICH CAN LEAD TO A LARGE FINE OR IMPRISONMENT. IF THE ALARM IS TAMPERED WITH, YOU WILL FORFEIT YOUR SECURITY DEPOSIT.
IT IS STRONGLY RECOMMENDED THAT CLIENTS TAKE OUT HOLIDAY INSURANCE TO COVER CANCELLATION FEES AND ANY OTHER LOSSES WHICH MAY OCCUR. Issue 14 020911